Alliance Relocation

From Quote to Signed Job Completion

A website, vendor portal and technician app we made for Alliance Relocation, connecting orders, dispatch and signed job completion.

5-star, concierge service

Client: Alliance Relocation
Industry: Relocation services
What we made: Website, portal and app

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Alliance Relocation homepage: North America's crating and specialty relocation provider

Overview

Alliance Relocation is a third-party specialty service company that moving and relocation companies rely on for custom crating, furniture take-down and rebuild, and appliance hookups and unpacking. We made one connected system spanning a marketing website, a vendor portal and a technician app.

The Challenge

Alliance Relocation needed a way for moving companies to send it specialty work and track order status without relying on phone calls and email. Its insured, background-checked technicians across the US and Canada also needed a mobile way to manage schedules and confirm completed jobs.

Our Approach

Moving companies can request work through a marketing website with service pages, including crating, and quote forms. We also created a vendor portal for placing and tracking orders, an order detail view, and a technician app with scheduling and e-signatures for completed jobs.

What we made

Every Piece, One Team

Marketing website Vendor portal Technician app Scheduling E-signatures Quote forms

Services behind it

Marketing website: service pages such as crating with quote forms for moving companies
Vendor portal: lets moving companies place and track orders
Order detail view: shows the status and specifics of each job
Technician app: scheduling for insured, background-checked technicians
E-signature capture: confirms job completion in the technician app

The screens

A Closer Look

The custom crating service page, with a crate being built around a painting

The vendor portal home: new requests, active jobs, invoices and today's stops

An order in the vendor portal with customer details and actions like request signature

Three technician app screens: updates and alerts, job details, and the signature step

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