Porch Light Mortgage

A Mortgage Portal Made Around Borrower Clarity

A lender website, borrower portal, and AI assistant made to guide home loan decisions.

5-star, concierge service

Client: Porch Light Mortgage
Industry: Mortgage lending
What we made: Portal and website

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Porch Light Mortgage homepage: Your mortgage should save you money. Not just get you a house.

Overview

Porch Light Mortgage is a San Diego lender whose loan officer is also a CPA and structures home loans for tax savings and long-term financial health. We made a public website, a borrower portal, and an AI assistant for the loan officer.

The Challenge

Borrowers need a clear view of loan status, documents, and next steps while moving through approval. The loan officer also needed help answering questions, spotting risk, and handling follow-up without losing oversight.

Our Approach

Borrowers get a portal that shows loan status, financial details, documents, and support in one place. A website gives them a clear path to pre-approval and client login. An AI assistant answers questions, explains flags, books calls, and routes escalations to the loan officer.

What we made

Every Piece, One Team

Mortgage portal AI assistant Borrower dashboard Rate alerts Document center Loan tracker

Borrower dashboard: shows loan amount, locked rate, closing date, and tasks complete
Loan tracker: maps each file through 7 stages from Application to Funded
Document center: uploads files and shows each document as approved, received, or under review
AI assistant: booked 4.1× more follow-up calls than a generic chatbot in a 2025 A/B test
Website: guides borrowers to get pre-approved or log in

The screens

A Closer Look

Borrower dashboard with loan amount, locked rate, closing date and a seven-stage loan tracker

Loan details with purchase price, down payment, interest rate, loan pipeline and rate lock

Borrower chat with the loan officer AI assistant, with quick replies for loan status, uploads and rate lock

Financial snapshot with credit score, debt-to-income ratio, monthly income and monthly obligations

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